Special Offer -WELCOME20
Special Offer -WELCOME20
Transparent and fair policies for our farmers and consumers.
In our Farm-to-Fork ecosystem, we prioritize peak freshness. Returns are handled with high transparency to maintain equity for our rural producers.
Our quality control team verifies the traceability tag and product condition within 24 hours of arrival.
An automated confirmation is sent via SMS/Email once the return is authorized by the producer hub.
Store credits are immediately reflected in your OFCC Wallet for future purchases.
Submit a Ticket
Reach out via email at ofcchainint@gmail.com or call +94 11 2645646 within 48 hours of receipt.
Free Domestic Pickup
Our integrated supply chain network facilitates domestic returns through a dedicated courier service at no extra cost to you.
Store Credit Issue
Following our quality assurance inspection, a store credit valid for 1 year will be issued directly to your registered digital account.
